Privacy Statement

VDH Company cares greatly about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services accessible on it of VDH Company. The effective date for the validity of these conditions is 11/18/2024. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes which data about you are collected by us, what these data are used for, and with whom and under what conditions these data may possibly be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy contact, whose contact details can be found at the end of our privacy policy.

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is accessible.

Our website is developed with software from WebNL. Personal data that you provide to us for the purpose of our services are shared with this party. WebNL has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have with them, WebNL is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. WebNL uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. WebNL reserves the right to share collected data within its own group to further improve services.

We only use your data for the purpose of our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data is not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.

Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (for example your IP address, web browser, and operating system) is not personal data.

In certain cases, Finest Petfoods may be required by law to share your data in connection with tax or criminal investigation by authorities. In such case, we are forced to share your data, but we will oppose it within the possibilities provided by the law.

We retain your data as long as you are a client with us. This means that we keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a request to forget. Based on applicable administrative obligations, we are required to keep invoices with your (personal) data, hence this data will be retained for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.

Under the applicable Dutch and European legislation, you, as the data subject, have certain rights with respect to the personal data processed by or on behalf of us. Below we explain what these rights are and how you can invoke them. In principle, to prevent abuse, we only send copies and copies of your data to your already known email address with us. If you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

You always have the right to access the data that we process or have processed and that relates to your person or can be traced back to it. You can make a request to that effect to our privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with a list of the processors holding this data, indicating the category under which we have stored this data, to the email address known to us.

You always have the right to have the data that we process or have processed and that relates to your person or can be traced back to it, adjusted. You can make a request to that effect to our privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.

You always have the right to restrict the data that we process or have processed that relates to your person or can be traced back to it. You can make a request to that effect to our privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data will no longer be processed until you lift the restriction, to the email address known to us.

You always have the right to have the data that we process or have processed and that relates to your person or can be traced back to it, executed by another party. You can make a request to that effect to our privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed, or that has been processed on our behalf by other processors or third parties, to the email address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure connection of data files can then no longer be guaranteed.

In certain cases, you have the right to object to the processing of your personal data by or on behalf of Finest Petfoods. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of the data we process or have processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person.

Cookies from the American company Google are placed via our website, as part of the "Analytics" service. We use this service to track and report on how visitors use the website. Based on applicable laws and regulations, this processor may be required to provide access to these data. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and in this way track your movements on the internet. Google uses this information for offering targeted advertisements (Adwords) and other Google services and products.

If third-party software solutions use cookies, this is mentioned in this privacy statement.

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way we already process data related to you, we will notify you of this by email.